Privacy Policy

Last updated: July 2025

Puppa London ("we", "our", or "us") is committed to protecting your privacy. This privacy policy explains how we collect, use, and store your personal information when you visit our website or make a reservation.

1. Information We Collect

• Contact Data: such as your name, email address, and phone number when you use our reservation or contact forms.
• Usage Data: including IP address, browser type, and pages visited (via analytics tools).

2. How We Use Your Information

We use your data to:

• Confirm and manage table reservations
• Respond to enquiries
• Analyse traffic and improve our website using Google Analytics (only if you give consent)
• Improve our website’s performance and user experience

3. Cookies & Analytics

We use cookies to personalise content and analyse our website traffic. Google Analytics (GA4) helps us understand how visitors use our site. It collects information such as IP address (partially anonymised), browser type, and visited pages. This data may be transferred to servers outside the UK (e.g., the USA) under Standard Contractual Clauses (SCCs). We only collect analytics data if you give consent via our cookie banner.

You can withdraw or change your cookie preferences at any time by clicking "Cookie Settings" in the footer. You may also manage cookies in your browser settings.

4. Data Sharing

We do not sell or rent your personal information. Data may be processed by trusted services (e.g., Netlify for forms, Google Maps, and Google Analytics) under GDPR-compliant agreements. Google LLC may process analytics data on servers in the United States under SCCs.

5. Your Rights

You have the right to request access, correction, or deletion of your personal data. Contact us via email to exercise these rights.

6. Contact

If you have any questions about our privacy practices, please email us.

7. Cookies Used